Welcome to Prime Apostille Services (“PAS”, “we”, “our”, or “us”).
At Prime Apostille Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your information.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you contact us or use our services, we may collect the following information:
Personal Information
- Full name
- Email address
- Mobile number
- Country of destination
- Any information you provide through forms, WhatsApp, email, or phone calls
Website Usage Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referral source
- Cookies and similar technologies
2. How We Use Your Information
We use your information only for legitimate business purposes, including:
- Processing apostille and attestation requests
- Verifying and managing submitted documents
- Communicating service updates
- Responding to inquiries
- Providing customer support
- Processing payments
- Improving our website and services
- Complying with legal obligations
We do not sell or rent your personal information to anyone.
3. Document Handling & Confidentiality
At PAS, we understand that documents submitted by customers may contain sensitive personal information.
We take reasonable measures to ensure that:
- Your documents are handled confidentially.
- Only authorized staff members have access to your documents.
- Documents are used solely for providing requested services.
- Physical and digital records are protected against unauthorized access.
However, while we strive to use commercially acceptable methods to protect your information, no method of internet transmission or electronic storage is 100% secure.
4. Sharing of Information
We may share your information only when necessary for providing our services.
This may include:
- Government authorities
- Ministry of External Affairs (MEA)
- Embassies and Consulates
- Courier and logistics partners
- Payment gateways
- Technology and website service providers
- Legal or regulatory authorities, when required by law
We share only the minimum information necessary to complete the requested service.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Measure advertising and marketing performance
You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
6. Third-Party Services
Our website may contain links to third-party websites or use third-party services, including:
- Google Analytics
- Google Ads
- Payment gateways
- Social media platforms
These third-party websites and services have their own privacy policies. We are not responsible for the privacy practices or content of external websites.
7. Data Security
We take appropriate technical and organizational measures to protect your information, including:
- Secure servers and hosting
- Restricted access to customer information
- Password-protected systems
- Regular security monitoring
- Encryption where applicable
Despite our efforts, no security system is completely foolproof, and we cannot guarantee absolute security.
8. Data Retention
We retain your information only for as long as necessary to:
- Complete the requested services
- Maintain business records
- Meet legal, tax, or regulatory requirements
- Resolve disputes or enforce agreements
When information is no longer required, we securely delete or anonymize it wherever possible.
9. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where legally permissible
- Withdraw consent for future communications
- Ask how your information is being used
- Object to certain types of processing
To exercise any of these rights, please contact us using the details provided below.
10. Children’s Privacy
Our services are not directed toward children under the age of 18.
We do not knowingly collect personal information from minors without the consent of a parent or legal guardian. If you believe a child has provided personal information to us, please contact us so that we can remove it.
11. International Data Transfers
As apostille and attestation services often involve foreign governments, embassies, or international authorities, your information may be shared with organizations located outside your country when required to complete the requested service.
We take reasonable steps to ensure that such transfers are carried out securely and lawfully.
12. Changes to This Privacy Policy
PAS may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date. We encourage users to review this page periodically to stay informed about how we protect their information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Email: info@apostilleservices.in
Phone: +91 92748 14849
Website: https://apostilleservices.in/
We will make reasonable efforts to respond to your requests as quickly as possible.
Consent
By using the Prime Apostille Services website or submitting your information to us, you acknowledge that you have read, understood, and agreed to this Privacy Policy.